Terms of Service

1. Acceptance of Terms

By accessing or using Interlace ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Interlace provides an AI-powered operations agent designed to assist fashion brands in managing their digital infrastructure, including commerce platforms (e.g., Shopify), marketing tools (e.g., Klaviyo), and communication channels.

3. Account and Connectivity

To use the Service, you must connect third-party accounts. You are responsible for:

• Maintaining the security of your Interlace account.
• Ensuring you have the legal right to grant us access to your third-party accounts.
• Providing an accurate "Brand Operations Doc" to guide the agent's behavior.

4. The Approval System and Responsibility

Our AI agent operates on a "propose and approve" model for all write operations.

• Final Approval: You are solely responsible for reviewing and approving all actions proposed by the agent. Interlace is not liable for actions you explicitly approve (e.g., inventory updates, campaign sends).
• AI Nature: You acknowledge that the agent uses artificial intelligence, which may occasionally produce incorrect or unexpected suggestions. You agree to exercise due diligence before granting approval.
• Audit Log: We maintain a record of all approvals and executions for your security and review.

5. Subscription and Payment

Access to Interlace is provided on a subscription basis. Fees are billed according to your selected plan (Starter, Growth, Pro, or Enterprise). We reserve the right to modify pricing with 30 days' notice. Subscription fees are non-refundable except as required by law.

6. Intellectual Property

• Brand Data: Your data, including product information, customer lists, and your Brand Operations Doc, remains your property.
• Service Data: Interlace owns all rights to the Service's underlying technology, code, and interfaces.
• AI Output: You are granted a non-exclusive license to use the content and drafts generated by the agent for your business operations.

7. Limitation of Liability

To the maximum extent permitted by law, Interlace shall not be liable for any indirect, incidental, or consequential damages, including loss of revenue or data, arising from the use of the Service or actions taken by third-party platforms connected to the Service.

8. Termination

You may terminate your account at any time. Interlace reserves the right to suspend or terminate access for violations of these terms or non-payment of fees.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Interlace is registered, without regard to its conflict of law provisions.

10. Contact

For any questions regarding these Terms, please contact: